Last Updated: June 3, 2026
Guardian Care | Indiana Family Caregivers | Guardian Health
1. Introduction
Guardian Care, Indiana Family Caregivers, and Guardian Health collectively value your privacy and are committed to protecting the personal information you provide through our websites and related online services.
For purposes of this Privacy Policy, “we,” “us,” and “our” refer to Guardian Care, Indiana Family Caregivers, Guardian Health, and their related affiliates, as applicable.
This Privacy Policy explains how we collect, use, protect, retain, and share personal information collected through websites and online services that link to this Privacy Policy. This includes, but is not limited to, websites or pages for:
Guardian Care
Indiana Family Caregivers
Guardian Health
By accessing or using any website or online service that links to this Privacy Policy, you acknowledge that you have read and understood the practices described below.
2. Scope of this Policy
This Privacy Policy applies to personal information collected through our websites, online forms, contact forms, referral forms, employment inquiry forms, and other online services that link to this Policy.
This Policy does not replace any HIPAA Notice of Privacy Practices that may apply to Protected Health Information. If there is a conflict between this Privacy Policy and an applicable HIPAA Notice of Privacy Practices, the HIPAA Notice of Privacy Practices will control for Protected Health Information.
This Policy does not apply to information collected by third-party websites, applications, or services that we do not control, even if those third-party services are linked from our websites.
3. Information We Collect
We may collect the following types of information:
Personal Information You Provide
We may collect information you voluntarily provide, such as your name, email address, phone number, mailing address, preferred contact method, relationship to a client or patient, service interests, referral information, employment inquiry information, and any other information you submit through our websites or communications.
Health or Service-Related Information
If you provide health, care, medical, or service-related information about yourself or another person, that information may include Protected Health Information as defined by HIPAA. When we act as a Covered Entity or Business Associate under HIPAA, we handle Protected Health Information in accordance with HIPAA, applicable state privacy laws, and our internal privacy and security policies.
Website, Device, and Usage Information
We may collect information about your device and website usage, including IP address, browser type, operating system, referring website, pages visited, time and date of visit, and other technical information used to operate, secure, and improve our websites.
Cookies and Similar Technologies
We may use cookies, web beacons, analytics tools, and similar technologies to understand how visitors use our websites, improve site performance, remember preferences, and support website functionality. You may adjust your browser settings to refuse or disable cookies, but some website features may not work properly if cookies are disabled.
Information from Affiliates and Third Parties
Where permitted by law, we may receive information from our affiliates, service providers, referral sources, care partners, or other third parties to respond to inquiries, coordinate services, support operations, or improve our websites and services.
4. How We Use Information
We may use the information we collect for the following purposes:
Providing and Coordinating Services
We may use information to respond to inquiries, process referrals, schedule appointments, coordinate care or services, manage service requests, and support communications between Guardian Care, Indiana Family Caregivers, Guardian Health, clients, patients, families, caregivers, and care partners.
Communication
We may use information to contact you about inquiries, services, appointments, updates, policy changes, employment opportunities, or other information related to your request or relationship with us.
Legal and Regulatory Compliance
We may use information to comply with applicable laws, regulations, licensing requirements, healthcare requirements, HIPAA obligations, subpoenas, court orders, audits, and other legal or regulatory processes.
Website Improvement and Security
We may use information to improve our websites, troubleshoot technical issues, analyze usage trends, maintainwebsite security, prevent fraud or misuse, and improve user experience.
Marketing and Outreach
Where permitted by law, and where required with your consent, we may use contact information to provide information about services, programs, or updates that may be relevant to you. You may opt out of marketing communications at any time.
5. How We Share Information
We do not sell personal information.
We may share information in the following circumstances:
Among Covered Entities and Affiliates
We may share information among Guardian Care, Indiana Family Caregivers, Guardian Health, and related affiliates when reasonably necessary to respond to inquiries, coordinate services, support operations, manage referrals, or comply with legal and regulatory requirements.
Service Providers and Business Associates
We may share information with vendors, consultants, technology providers, data hosting providers, communication tools, billing support providers, and other service providers that perform services on our behalf. When required by HIPAA, these parties must enter into appropriate Business Associate Agreements or other privacy and security obligations.
Healthcare, Care Coordination, and Operational Purposes
Where permitted by law, we may share information for treatment, payment, healthcare operations, care coordination, service delivery, quality improvement, compliance, and related operational purposes.
Legal Requirements
We may disclose information when required by law, regulation, subpoena, court order, government request, or legal process, or when we believe disclosure is necessary to protect our rights, safety, clients, patients, employees, caregivers, or others.
Business Transfers
If we are involved in a merger, acquisition, reorganization, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy protections.
With Your Consent
We may share information with your consent or at your direction.
6. HIPAA and Protected Health Information
To the extent we act as a Covered Entity or Business Associate under HIPAA, we comply with HIPAA requirements governing the use and disclosure of Protected Health Information.
This includes implementing administrative, physical, and technical safeguards designed to protect Protected Health Information. Uses or disclosures of Protected Health Information for marketing, sale of Protected Health Information, or other purposes requiring authorization will only occur with written authorization unless otherwise permitted by law.
For more information about HIPAA rights related to Protected Health Information, please refer to the applicable Notice of Privacy Practices or contact us using the information below.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory requirements, maintain business records, resolve disputes, and enforce agreements.
Protected Health Information and other regulated records may be retained according to HIPAA, state law, licensing requirements, and internal record retention policies.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no website, online service, email, or electronic system can be guaranteed to be completely secure. You should use care when submitting sensitive information online.
9. Your Choices and Rights
Depending on applicable law and the type of information involved, you may have the ability to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Opt out of marketing communications.
- Manage cookies through your browser settings.
- Revoke certain consents, where applicable.
- Exercise rights related to Protected Health Information under HIPAA.
Revoking consent or limiting certain information may affect our ability to respond to requests or provide certain services.
10. Children’s Privacy
Our websites and online services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent. If you believe a child has provided personal information through one of our websites, please contact us so we can review and address the matter.
11. Third-Party Links
Our websites may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, websites, legal obligations, or operational needs.
The updated version will be identified by the “Last Updated” date above and will become effective when posted, unless otherwise stated.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:
Email: compliance_department@myguardian.care
Phone: (317) 360-0359
Mail: Guardian Care, Inc.
11 Municipal Dr, Suite 200
Fishers, IN 46038